Feedback (Part II)
I believe that having the right attitude when it comes to receiving feedback is critical. Not only so that we know what others think or feel about us, but how we can receive that feedback to both benefit ourselves and the person giving us that feedback.
For myself, I know that I can be quite sensitive about other people commenting about me, or even something I said or did. So, the first step, as far as I am concerned, is to remind myself not to take things too personally when receiving feedback.
The second mental note to make when receiving feedback is to remember that everybody views things differently, and that the map is not the terrain - no matter who's map is in question. Moreover, not everyone has the same kind of tact when it comes to giving feedback.
Third - this step is critical - try to understand where the person giving the feedback is coming from. If necessary, ask them why they see, think or feel that way. More importantly, what is their concern?
Lastly, ask yourself rationally and objectively (as far as we can be), whether we can address the concern(s) raised by that person in a win-win manner. If not, take some time off, mull over it, and try to come up with a win-win solution. In other words, be proactive about it.
If you feel that you can't come up with a win-win deal, before we dismiss the situation as a "no deal", ask the other person to suggest alternative solutions. Who knows, maybe he or she can come up with some great idea(s).
For myself, I know that I can be quite sensitive about other people commenting about me, or even something I said or did. So, the first step, as far as I am concerned, is to remind myself not to take things too personally when receiving feedback.
The second mental note to make when receiving feedback is to remember that everybody views things differently, and that the map is not the terrain - no matter who's map is in question. Moreover, not everyone has the same kind of tact when it comes to giving feedback.
Third - this step is critical - try to understand where the person giving the feedback is coming from. If necessary, ask them why they see, think or feel that way. More importantly, what is their concern?
Lastly, ask yourself rationally and objectively (as far as we can be), whether we can address the concern(s) raised by that person in a win-win manner. If not, take some time off, mull over it, and try to come up with a win-win solution. In other words, be proactive about it.
If you feel that you can't come up with a win-win deal, before we dismiss the situation as a "no deal", ask the other person to suggest alternative solutions. Who knows, maybe he or she can come up with some great idea(s).
posted by Malaysian X at 2:10 AM
1 Comments:
Yes, the first Malaysian "aeronaut" has landed. Safe and sound :-)
Post a Comment
<< Home